AHA Vitality Index™

An operational metrics dashboard focused on revenue flow, divided into four quadrants to measure Velocity, Variety, Volatility, and Value

The American Hospital Association, in collaboration with ATEX Financial, offers the field’s only standalone and affordable financial and operational benchmarking solution backed by aggregated, de-identified claims data that comes directly from hospitals, for hospitals.

Now more than ever, hospitals are seeking greater commercial payer transparency. With just a few clicks, hospitals can know how well they compare to the rest of the field. Learn how in this recent blog post by Gloria Kupferman, AHA’s Chief Data Strategy Officer.

speed related to claims, remits and cash


measures the speed related to claims, remits and cash

type of reimbursement is expected


reviews what type of reimbursement is expected

 risk speed and amount of cash


looks at the risk that could impact the speed and amount of cash

reimbursement payer, patient type, specialty denials


evaluates the amount collected by payer, patient type, specialty and denials

Navigating the path towards true transparency

American Hospital Association Vitality Index

How well is your hospital performing?

  • How are your denials?
  • How is your reimbursement?
  • How is your claims processing?

How do you stack up against your peers?

  • Are your denials better or worse?
  • Is your reimbursement better or worse?
  • Is your claims processing faster or slower?

How do you know what better is?

  • If you can’t measure it, how can you manage it?
  • Do you have any data that is objective?
  • Is your data standardized and normalized?

Watch this on-demand webinar to learn how the AHA Vitality IndexTM dashboard supplies the commercial payer transparency that hospitals need more than ever.


Featured Use Cases: Denials

Use case: denials - analyze and identify root causes, and prioritize

Analyze and identify root causes, and prioritize

  • As hospitals seek to understand not only their own revenue management performance, but that of other hospitals, AHA Vitality Index meets this need by allowing hospitals to anonymously share their de-identified claims data in a unified platform. This new level of insight helps decision-makers analyze denials from various points of view to uncover trends and help identify points of failure and the impact they have on their hospital’s revenue management.

    For example, a hospital utilizing this tool may identify a payer that denies their reimbursements at a rate significantly higher than their peers. They can then drill down to analyze categories and look for patterns to understand what the underlying issues are in dealing with that payer, such as billing errors, invalid procedure codes, coordination of benefits, eligibility, pre-authorizations, or issues pinpointed to a specific facility. As the causes come into view, hospitals can start asking more strategic questions like: Are we providing the right documentation? Are the procedures covered? Are coding errors causing the denials? Should we invest in training front-end revenue cycle management and billing staff in a specific facility?

use case: denials - move beyond the four walls of your hospital

Move beyond the four walls of your hospital to know if your goals are realistic

  • Many hospitals have invested in dashboards and reports to help monitor their internal denials management performance. They then set goals to reduce denials by a specific payer based on internal performance and generic third-party data. These goals may not be realistic. With AHA Vitality Index, hospitals can harness de-identified claims data directly from hospitals to determine what is truly possible.

    For example, getting down to 8% denials for a specific payer would be great. However, quick analysis using AHA Vitality Index may show you that the rest of your peer group is at 13% and that trying to get down to 8% may be unattainable and would waste funds and effort.

    With the new level of transparency offered by AHA Vitality, revenue management teams can work smarter and quickly hone in on specific payers where they are underperforming.

    For example, your team could establish goals and objectives for a payer where you are at 22% denials and the rest of your peers are at 12%.

    The AHA Vitality Index provides access to unbiased metrics to know what ‘Better’ is. Hospitals can see how they perform related to their peers, understand opportunities for improvement, and deploy critical resources to make the greatest impact.



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